True story from a Novel Netware SysOp

  • Caller: "Hello, Is this tech support ? "
  • Tech: "Yes, It is. How may I help you ?"
  • Caller: "The cup holder on my PC is broken and I am withing my
  • warranty period. How do I go about getting that fixed ?"
  • Tech: "Did you say a Cup holder ? "
  • Caller: "Yes ! it is attached to the front of my computer"
  • Tech: "Please excuse me If I seem a bit stumped, It's because
  • I am. Did you received this as part of a promotional,
  • at a trade show ?"
  • Caller: "It came with my computer, I don't know anything about a
  • promotional, It just has 4X on it."
  • At this point the tech rep had to mute the caller because he couldn't stand it He was laughing too high. The caller had been Using the load drawer of CD-ROM drive as a cup holder and snapped it off the drive.